1. Who we are
Connect Me is operated by ADORASOFT, a partnership firm registered in Lahore, Pakistan. These terms are an agreement between you and ADORASOFT, and they apply every time you use the app.
2. Your account
An account belongs to one phone number, and that number is how we know it is you. Keep the device it is signed in on to yourself — anything done from a signed-in device counts as done by you.
- You must be 16 or older to hold an account.
- One person, one number. Accounts are not transferable or for sale.
- Tell us quickly if you lose the number or the phone.
3. Minutes, packs and payment
A pack gives you a number of calling minutes for a fixed period. Minutes are shared between one-to-one and group calls, audio or video, and each person in a call uses minutes from their own pack, counted to the second. Minutes do not carry over when a pack renews.
- Top-ups add minutes to your current period. They last until your pack renews.
- Watching a rewarded ad can add free minutes, on the same terms as a top-up, up to a daily limit.
- A pack can also limit the length of a single call, the size of a group call, and the messages, voice notes and groups you can create each day. The app shows your pack's limits, and says so when you reach one.
- When a paid pack ends and is not renewed, your account moves to the standard free pack.
Packs are sold through the App Store and Google Play, so they are billed, renewed, refunded and cancelled there — not by us. We can see the outcome, but we cannot change it on your behalf.
4. What you may not do
- Sending or posting sexual, hateful, violent or otherwise objectionable content, in chats, calls or status updates.
- Automated, bulk or unsolicited calling and messaging of any kind.
- Harassing, threatening or impersonating anyone.
- Reselling minutes, or routing other people’s traffic through your account.
- Reverse engineering the app, or working around the limits of your pack.
5. What you send
What you say, write and share stays yours. You give us only the permission we need to carry it to the people you send it to, and to keep the copy in your chat backup while you keep that backup.
You are responsible for what you send. If someone reports a message or a call, we may look at what was reported and act on it under section 6.
6. Suspension
We do not tolerate objectionable content or abusive users. You can report a message, a status update or a person from the app, and we review reports within 24 hours. Content that breaks these terms is removed, and the account that sent it is suspended.
We may suspend an account that breaks section 4, that is used to harm other people, or that we are required to suspend by law. A suspended account can still reach support to appeal, and can sign out.
Suspension does not delete anything by itself. You can delete your account at any time from Me → Delete my account, and that does.
Instead of suspending an account, we may send it a warning, which the app shows as a notice about your account.
While an account is suspended, messages sent to it are held, not delivered. If the account is reinstated, they are delivered then.
7. Changes and availability
We may change the app and these terms. When a change to the terms matters, the app shows you what changed and asks you to accept it before you keep calling and messaging; you may sign out instead, and nothing is deleted if you do.
Calls depend on your network and on ours. We do our best to keep the service up, but we do not promise it will be available at all times.
We may pause the service, or part of it, for maintenance. Calls already in progress carry on; the app tells you what is paused, and sends the messages you tried to send once the service is back.
We may end a call in progress when that is needed to protect people or the service. The app then says the call was ended by Connect Me.
8. Our liability
We provide the app as it is. To the extent the law allows, we are not liable for loss that comes from using it, from a call that did not connect, or from content other people send you. Nothing in these terms limits liability that the law does not let us limit.
9. Governing law
These terms are governed by the law of Pakistan. Disputes are heard in the courts of Lahore, Pakistan.
10. How to reach us
From the app: Me → Help & Feedback → Support. By email: connectme@adorasoft.net.
What changed in version 4
- Contact address: write to us at connectme@adorasoft.net.